by calling our Communications Centre toll-free at 1-80 or 1-80 (French)įrontal airbags are designed to inflate in moderate to severe frontal or near frontal crashes to help reduce the potential for severe injuries, mainly to the driver's or front outboard passenger's head and chest.Our hours of operation are Monday-Friday, 8:00am to 11:00pm, Saturdays, 8:00am to 5:00pm EST. Please have your VIN (vehicle identification number) available when you contact us. Click here to locate a dealership near you.Īlthough we are unable to provide technical information or vehicle diagnosis through our internet or telephone communications, our Customer Care Centre is available should you require assistance. Generally, concerns can be quickly resolved at that level. The first step is to discuss your concern with a member of dealership management. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer's sales or service departments. Your satisfaction and loyalty are important to your dealer and to GM. While the gm.ca Web site will continue to add content and applications to assist automotive consumers, involving our franchised distribution network will maximize consumer satisfaction. GM dealers have experience in ordering or locating new and used vehicles, facilitating financing, discussing options, servicing vehicles, merchandising quality accessories, and assisting automotive consumers to comply with all local laws and requirements involved with owning and operating a motor vehicle. The process of buying and owning a new or used vehicle can be very complex.
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In some cases, gm.ca may simply request a postal code to access relevant information.Īlso, General Motors of Canada believes that enabling contact through our franchised dealer network can maximize customer satisfaction. By choosing a preferred dealer, the gm.ca Web site can display the offers applicable to a Web visitor's region. First, retail offers of products and services vary depending on geographic region in order to fulfill the differing needs of consumers across the country.
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